Woman in car holding Car-Mart keychain

Car-Mart Offers Peace of Mind

Just for You

At America’s Car-Mart, we know buying a used car can be stressful. You work hard for your money so spending your hard-earned dollars with a company that genuinely cares about your success is important to us.

Our passion is keeping our customers on the road. That’s why we recently introduced our Peace of Mind package that includes enhanced optional service contracts and improvements to our exchange policy, optional accident protection plan and payment options.

We like to say we’re more than a buy here pay here used car dealership. We’re in the people business. And unlike other buy here pay here used car dealerships, we’re here for our customers before, during and after the sale. You’ll be treated with dignity, compassion and respect. We’ll treat you like family.

Jeff Williams, Car-Mart President and Chief Executive Officer
Jeff Williams, Car-Mart President and Chief Executive Officer

“In listening to our customers, we know they rely on Car-Mart for transportation,” says Jeff Williams, President & CEO. “They’re trusting us to deliver a quality, used vehicle and get them quickly on their way. They’re looking to Car-Mart for peace of mind throughout their vehicle ownership.”

“That’s really what we do – provide our customers with a low cash down option, affordable payments, shorter terms* and service after the sale to give them peace of mind with one stressful area of their lives,” Jeff continues.

Here’s a quick snapshot of our Peace of Mind package:

Add confidence to your vehicle purchase

Our optional Service Contract Plus** offers three tiers of service (covering unexpected major mechanical repairs) and coverage depending on the purchase price of the vehicle, including:Service Contract Plus logo

  • Silver Tier covers 12 months or 12,000 miles, 1-year membership to Good Sam Roadside Assistance and 2 oil changes.
  • Gold Tier covers 24 months or 24,000 miles, 2-year membership to Good Sam Roadside Assistance and 4 oil changes.
  • Platinum Tier covers 36 months or 36,000 miles, 3-year membership to Good Sam Roadside Assistance and 7 oil changes.

Check out what Ashleyanna J., Richmond, Ky., says:

“So, I was nervous about buying a car…They will work with you no matter what you have going on and are awesome people…My [new] car runs amazingly. They also provide an optional service contract so if anything does happen you’re covered. Anyways, they take care of people. Thanks, Car-Mart!”

Make sure your vehicle is right for you

Our 100% Satisfaction exchange policy is extended from 3 to 7 days. We’ll give you a full seven days or less than 500 miles (whichever comes first), from the date of purchase, to exchange it for another vehicle of equal or lesser value. 100 Percent Satisfaction logo

Check out what Randy B., Athens, Ala., says:

“Just bought my second vehicle from Car-Mart. I love the quality of their cars … I love their 100% satisfaction guarantee. They have an optional service contract product that no other dealer has. I proudly recommend Car-Mart…”

Protect your vehicle investment with accident protection

The Accident Protection Plan*** cancels the customer’s remaining debt in the event the vehicle is stolen or considered a total loss due to an accident.Accident Protection Plan logo

Here’s how Jerry S., Springdale, Ark. benefited from this plan. Jerry and his wife purchased a vehicle in 2019 at Car-Mart – no issues. A year later, the ‘car met a deer.’ The car was totaled, so Jerry called Car-Mart to let them know about the situation. “Car-Mart put us in another vehicle right away…We urge people in need of a good reliable vehicle that isn’t in the best of finances to go to Car-Mart and see what they can do for you. It’s definitely worth your time.”

And, Niya A., Rogers, Ark., appreciates our Accident Protection Plan: “I love how caring Car-Mart is. I had an accident, and they were extremely helpful with getting me into a new car.”

Manage Your Account with our Convenient Payment Options

Our Pay Your Way offers several convenient ways for customers to make their payments – in person, by phone, online, or setting up recurring payments with Auto Pay.

Pay Your Way logoCheck out what Katie S., Carthage, Mo., says:

“…I got in [to Car-Mart] at 5…and they had me in a car before the store closed at 6!! If you are looking for reasonable prices, short notes and convenient ways to pay, then this is the place for you. You can pay in person, online, auto-deduct, pay at Walmart! Or you can go to any Car-Mart and pay! I needed a car because mine broke down and now I have a reliable car.”

Looking to get into a new vehicle and want peace of mind? Start the application process today.

*Source: Q3 2020 Experian State of Automotive Finance Market Deep Subprime (FICO Score 500 or less) Industry Average.

** Optional service contract (product “Service Contract Plus”) is available based on the vehicle’s purchase price and covers mechanical repairs, roadside assistance, and oil changes – per the service contract. Not available at all locations; see dealer for details.

***Not available in Indiana.

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